Have you implemented a new process/procedure that facilitated patient flow in your ED or hospital? If so, we'd like to hear from you. We are looking for new and innovative practices to share with all ENA members in support of their efforts to decrease crowding and lengthy stays. Please send brief descriptions of your best practices (process/procedure) that can be published on the ENA Web site. E-mail your descriptions, with your permission for the Web-site posting, to Kathi Ream, ENA Washington representative, at enagov@aol.com.